Privacy Policy

Sharpline Roofing & Exteriors
Calgary, Alberta, Canada

Effective Date: October, 2026
Last Updated: October, 2026

1. Introduction

Sharpline Roofing & Exteriors (“Sharpline Roofing,” “we,” “us” or “our”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website or contact us about our roofing services.

We handle personal information in accordance with applicable privacy laws, including Alberta's Personal Information Protection Act (PIPA), where applicable.

2. Personal Information We Collect

We may collect personal information that you voluntarily provide through our website, by email, by telephone or through other communications, including:

Name: To identify you and respond to your inquiry.
Email address: To communicate with you about your inquiry.
Phone number: To contact you regarding requested services.
Property address: To determine the location of a property where roofing services may be required.
Inquiry details: Information about your roofing needs, including asphalt shingle installation, repairs or inspections.

Our website and hosting infrastructure may also collect technical information, such as IP addresses, browser type, device information, server logs and website usage information, depending on the services and settings in use.

We aim to collect only information reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We may use personal information to:

Respond to questions and service inquiries.
Discuss roofing installation, repairs and inspections.
Assess service requests and confirm whether a property is within our service area.
Arrange appointments, inspections and estimates when requested.
Communicate about requested services.
Maintain business records and meet legal obligations.
Operate, secure, troubleshoot and improve our website.
Review website search visibility and performance.

We do not use personal information for unrelated purposes without obtaining any additional consent required by law.

4. Consent

We collect, use and disclose personal information with consent where required by applicable law. Consent may be express or implied, depending on the circumstances and the information involved.

When you submit an inquiry, we use the information for the purposes reasonably connected with responding to your request and providing the services you seek.

Where required, we will seek additional consent before using or disclosing personal information for a new purpose.

You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to respond to or fulfill a service request.

5. Web Hosting & Service Providers Outside Canada

Our website is hosted using Hostinger's website-building and hosting services. Hostinger is headquartered in Vilnius, Lithuania, and operates through international affiliates and service providers.

Depending on the services used and the applicable infrastructure, personal information and technical website data may be processed or stored in Canada or other jurisdictions, including Lithuania, Cyprus, the Netherlands, the United Kingdom, the United States and other countries where Hostinger or its authorized service providers operate.

Hostinger may process website information for hosting, website delivery, maintenance, security, technical support and related service functions. Its content delivery network may also transmit website content through infrastructure located in multiple countries.

We may use Google Search Console to monitor our website's indexing, search visibility and performance in Google Search. Google may process technical website and search-performance information to provide this service. We do not intend to submit contact-form details, such as names, telephone numbers or property addresses, to Google Search Console.

Other third-party services may be introduced to support website forms, email communications, security or analytics. Where applicable, these services may process information outside Canada.

Access to Information About Overseas Service Providers

For further information about the countries in which our service providers process personal information, the purposes of that processing and our applicable privacy practices, please contact:

Jack Sharp
Owner, Sharpline Roofing & Exteriors
Email: [Insert business email address]
Phone: +1 (403) 703-6967

We will respond to privacy inquiries in accordance with applicable law and provide information about our policies and practices as required.

6. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information to service providers when reasonably necessary to operate our business, provide requested services, host and maintain our website, communicate with customers or meet legal obligations.

We may also disclose information when required or authorized by law.

We limit disclosures to what is reasonably necessary for the relevant purpose and take reasonable steps to protect information handled by service providers.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies for essential functionality, security, analytics or website performance, depending on the tools enabled.

These technologies may collect technical information about website visits, devices and browsing activity.

Google Search Console is used to review search visibility and performance. It is distinct from Google Analytics, which can collect website usage data through tracking technologies when installed and configured.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

This policy will be updated if additional tracking or analytics services are introduced that materially change our information-handling practices.

8. Information Security

We take reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss or destruction.

Safeguards may include access controls, password protection, secure connections and security measures provided by our service providers.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

9. Retention and Disposal

We retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records and meet applicable legal or contractual requirements.

When information is no longer required, we take reasonable steps to securely destroy it or remove identifying details, as appropriate.

10. Your Privacy Rights

Subject to applicable law and any relevant exceptions, you may request to:

Access personal information we hold about you.
Correct inaccurate or incomplete personal information.
Obtain information about how your personal information is collected, used or disclosed.
Withdraw consent for certain uses or disclosures.

To make a request, contact us using the details in Section 12. We may need to verify your identity before responding.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of websites we do not operate.

We encourage you to review the privacy policies of third-party websites you visit.

12. Contact Us

For questions about this Privacy Policy, requests to access or correct personal information, or privacy-related concerns, contact:

Jack Sharp
Sharpline Roofing & Exteriors
Calgary, Alberta, Canada

Email:jack@sharplineroofingandexteriors.com

Phone: +1 (403) 703-6967

We will review privacy inquiries and respond in accordance with applicable law.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website functionality, service providers or legal requirements.

Any revised policy will be posted on this page with an updated “Last Updated” date.